| 1.
Do
you have to be an artist to sign up for an account?
Not
at all! Wishek Enterprises has webhosting for any legitimate, legal website;
personal or business.
2.
Do
you offer the option of shopping carts? What about Websites?
Yes.
Give us the details of your business and we can help choose a shopping
cart that's right for you. Websites? Of course! We have options from automated
websites, to high-end business sites, to artistic visions complete with
Flash elements. Tell us what you want, we can do it for you.
3.
What is the difference between POP3 and IMAP?
You
may use either POP3 or IMAP protocols to access your email.
When
using the POP3 protocol, your email is downloaded from the email server
and stored locally on your machine. Once the email is downloaded, it is
removed from the server and can only be viewed on your computer.
When
using the IMAP protocal, your email is downloaded from the email server,
but it is NOT removed from the server. This allows you to view your email
from work or home using your standard email client such as Outlook. However,
if you are not using your regular computer, you can still access your
emails via [[http://webmail.wishek.com][Webmail] in a browser.
The main difference from the user's perspective is that IMAP stores emails
on the mail server while POP3 stores emails on the user's computer. The
advantage of POP3 is that the user's disk space quota is not consumed
by email once it has been downloaded. The advantage of IMAP is that the
user's email is available via [[http://webmail.wishek.com][Webmail] from
any machine connected to the internet. Note, even when using the POP3
protocol, undownloaded emails are available via [[http://webmail.wishek.com][Webmail]
until they have been downloaded to the user's computer.
4.
What are the mail server names and ports?
1.
Incoming POP3 server: mail.wishek.com port 110
2. Outgoing SMTP server: smtp.wishek.com port 25
- Alternate SMTP port if your ISP is blocking port 25 outbound: 2525
5.
How do I setup Outlook 2000 to send/receive email?
1.
Open
Outlook.
2. From the menubar select Tools->Services. The "Services"
window will pop-up.
3. Click the "Add..." button. The "Add Service to Profile"
window will pop-up.
4. Select "Internet E-mail" from the list and click "OK".
The "Mail Account Properties" window will pop-up.
5. Enter the Mail Account name in the first box. Refer to the instructions
above the box for suggestions.
6. Enter your name in the "Name" box. This will be the name
that displays as the FROM address to people you send mail to.
7. Enter your organization name in the "Organization" box.
This is optional.
8. Enter your email address in the "E-mail address" box. This
is the email address for the account you are setting-up.
9. Enter the reply address in the "Reply address" box. This
is generally the same as the email address.
10. Click on the "Servers" tab at the top of the window.
11. In the "Incoming mail (POP3)" box enter "mail.wishek.com"
12. In the "Outgoing mail (SMTP)" box enter "smtp.wishek.com"
13. In the "Account name" box enter your email name (the part
of your email address before the '@' symbol).
14. In the "Password" box enter the password for your email
account.
15. If you prefer Outlook to remember your password so you don't have
to enter it everytime you check your email, make sure the "Remember
password" box has a check in it.
16. "Log on using Secure Password Authentication" should be
unchecked.
17. "My server requires authentication" should be unchecked.
18. Click on the "Connection" tab at the top of the window.
19. If you are using a Cable Modem or DSL or T1 connection to the internet,
you generally would select "Connect using my local area network
(LAN)". If you are using a modem to "dial-up" to your
ISP, then you would select "Connect using my phone line" and
configure the "Modem" section on the lower-half of the window.
20. Click the "Advanced" tab at the top of the window.
21. The "Outgoing mail (SMTP)" box should have the value of
25. Note: if you cannot send mail after completing these instructions,
your ISP may be blocking outgoing email to help control SPAM. In this
case set this box to 2525.
22. Make sure that the "This server requireds a secure connection
(SSL)" box is unchecked.
23. The "Incoming mail (POP3)" box should have the value of
110.
24. Make sure that the "This server requireds a secure connection
(SSL)" box is unchecked.
25. Make sure the "Leave a copy of messages on server" is
unchecked, unless you know what you are doing. Leaving messages on the
server may use up your disk space quota for your account.
26. Click the "OK" button.
27. You will need to choose Exit and Log Off from the File menu and
restart Outlook to use your new email address.
6.
How do I setup Outlook Express 6 to send/receive email?
1.
Open Outlook Express.
2. From the menubar select Tools->Accounts. The "Internet Accounts"
window will pop-up.
3. Click the "Mail" tab at the top of the window.
4. Click the "Add->" button and select "Mail...".
The "Internet Connection Wizard" window will pop-up.
5. Enter your "Display name". This will be the name that displays
as the FROM address to people you send mail to.
6. Click "Next >".
7. Enter your "E-mail address". This is the email address
for the account you are setting-up.
8. Click "Next >".
9. Select POP3 in the "My incoming mail server is a _ server"
box.
10. In the "Incoming mail (POP3, IMAP or HTTP)" box enter
"mail.wishek.com".
11. In the "Outgoing mail (SMTP)" box enter "mail.wishek.com".
12. Click "Next >".
13. In the "Account name" box enter your email name (the part
of your email address before the '@' symbol).
14. In the "Password" box enter the password for your email
account.
15. If you prefer Outlook to remember your password so you don't have
to enter it everytime you check your email, make sure the "Remember
password" box has a check in it.
16. "Log on using Secure Password Authentication" should be
unchecked.
17. Click "Next >".
18. Click "Finish".
19. You should now be able to send and receive email.
Note:
if you cannot send mail after completing these instructions, your ISP
may be blocking outgoing email to help control SPAM. If this is the case,
perform the following steps:
1.
Open
Outlook Express.
2. From the menubar select Tools->Accounts. The "Internet Accounts"
window will pop-up.
3. Click the "Mail" tab at the top of the window.
4. Select your email account from the list and click the "Properties"
button.
5. Click the "Advanced" tab at the top of the window.
6. In the "Outgoing mail (SMTP)" box put the value 2525.
7. Click the "OK" button.
8. Click the "Close" button.
7.
I have other technical questions. Where can I get them answered?
More
technical FAQs are under construction and will be posted soon.
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